Privacy policy
What this site collects, how it is protected, and what we will never do with it.
Last updated 10 October 2026.
Information you give us is confidential
If you use the eligibility check or contact us about a case, we treat what you tell us as confidential under California Rule of Professional Conduct 1.18, whether or not we end up representing you. That duty applies even though using the check does not make you a client.
What we collect
| When | What | Why |
|---|---|---|
| You take the eligibility check | Your answers to the nine closed questions, the result, and a one-way hash of your IP address | To give you a result, and to see which answers send people away so we can fix the content |
| You create an account | Email address, a hashed password, and a name if you give one | To let you sign back in and pick up where you left off |
| You complete intake | The case facts needed to draft a petition | To prepare, file and serve the petition |
| You upload documents | The files themselves, encrypted at rest, plus file name, type and size | To review your record and support the petition |
| You pay | Stripe's customer, payment and invoice identifiers | To take payment and issue refunds. We never see or store your card number |
| Any visit | Aggregate, non-identifying page analytics | To know which pages are useful. No cookies are set for this |
What we deliberately do not collect
The eligibility check has no free-text box. We do not ask you to describe what happened, and we ask you not to send us documents or a written account of your case before you are a client. That is partly to protect you and partly because information volunteered by someone who is not yet a client can create obligations that prevent the firm acting for other people later.
How it is protected
- Everything travels over HTTPS, enforced for the whole domain.
- Passwords are stored as salted PBKDF2 hashes. Nobody here can read yours.
- Uploaded documents are stored in encrypted object storage behind authenticated access, never in a database and never as an email attachment.
- IP addresses are stored only as one-way hashes, used for rate limiting. We do not keep the addresses themselves.
- Notification emails to the firm carry a link to the case, never the case details.
- Administrative actions that touch client data or money are recorded in an audit log.
Who we share it with
Nobody, with four narrow exceptions: the court and the prosecuting agency when we file your petition, which is the point of the engagement; our hosting and payment providers, who process data on our instructions; anyone you specifically ask us to send it to; and where the law requires disclosure. We do not sell personal information, we do not share it for cross-context behavioural advertising, and we run no advertising on this site at all.
The site is built and maintained by a technology vendor engaged by the firm, which is bound by a written confidentiality obligation and is supervised by the responsible attorney.
How long we keep it
- Eligibility check answers: kept in your browser for the length of the check. A completed result is recorded only if you choose to continue.
- Client files: retained as long as professional obligations require, then destroyed.
- Documents you uploaded: deleted on request once your case closes.
- Accounts with no case: deleted on request at any time.
Your rights
If you are a California resident, the California Consumer Privacy Act gives you rights to know what we hold about you, to have it corrected and to have it deleted, subject to exceptions — including that information held as part of a legal matter often has to be retained. Email [email protected] and we will deal with it. We will not treat you differently for asking.
Much of the information we hold about clients is also protected by the attorney-client privilege and by the duty of confidentiality, which are stronger protections than any privacy statute.
If something goes wrong
If personal information here were exposed, we would tell the people affected without unreasonable delay, and we would tell you what happened rather than what our lawyers wished had happened.
Questions
Email [email protected].
Legal information on this page was last checked against primary sources in October 2026. California law changes; if you are reading this long after that date, confirm before you rely on it.